PAYMENT
Full payment by PayPal, BACS or cheque, in advance of your arrival. Your payment will need to be made on receipt of an email from us to secure the booking, otherwise the room will be made available to others who wish to stay. Payment details will be sent to you in an email confirming your booking and the dates of your stay.

ONLINE BANKING DETAILS
PAUL VATER/TINSMITHS HOUSE
Barclays Bank /  Aylsham Branch
Sort Code: 20-03-26
Account: 43448193

CANCELLATION POLICY
You will need to cancel in writing via email. Should you need to cancel after confirmation we will retain £30 administration fee and return the balance of your payment within 1 week of receiving this written confirmation. Cancellations made within 2 weeks of your arrival date will result in 50% of your booking fee being returned within 1 week. However, if you cancel within 24hrs of your arrival date the full amount is non-refundable.

NON AVAILABILITY
We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you. Our liability would not extend beyond this refund.

ARRIVAL AND DEPARTURE
Your accommodation is available to you from 2pm on the day of arrival, unless otherwise arranged. Please be ready to leave your accommodation by 11.00am on the day of departure, unless otherwise arranged.

DAMAGES AND BREAKAGES
You are responsible and liable for any breakages or damages which you or any member of your party cause to the accommodation or its contents. Please report these as soon as they occur. We do not normally charge for minor breakages, but we reserve the right to make a charge to the guest’s credit/ debit card, or we may send you an invoice, for repair or making good if the damage or breakage is significant. We may make an additional charge if you did not report this.

LIABILITY
We do not accept liability for damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.

DATA
Any data gathered during the course of your booking may be held on computer. We execute appropriate protection of all personal information provided.

OUR COOKIE POLICY

What are Cookies?
Our website uses cookies to help us provide you with the best experience possible. Cookies are tiny text files containing small amounts of information which are downloaded on your computer when you visit certain webpages. In no way do cookies harm your computer or contain any information that personally identifies you.

Managing Cookies
You can manage your cookie preferences through your web browser. If the settings on your browser are adjusted to accept cookies and you continue to use our website, we will take it that you are happy with this cookie usage. Should you wish to remove and no longer receive cookies from our site then this will likely affect how the site will work for you. Cookies are now a standard part of most modern websites so disabling them will likely limit the functionality of a majority of the websites you view.

Removing Cookies
You can switch off cookies by adjusting the settings of your web browser so cookies are blocked and will not be accepted.

If you would like to know more about managing your cookies please visit

http://www.allaboutcookies.org/manage-cookies/.

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